Supplier management sessions always come back to the scorecards and measurement systems in place, so let’s focus solely on that and go deep into this topic. This session will show the best OEM/supplier scorecards out there and go deeper than just the layout and calculations on the card. We’ll get to all the details; specifically, how does each KPI motivate suppliers? How is it communicated? What is the frequency of incentives and penalties? How have changes to the scorecard affected actual performance? We will look for examples where OEMs have aftersales-specific scorecards, but also touch on managing this process alongside production. The takeaway should be each OEM making adjustments to their scorecards to incorporate all the best practices.