April 28-30, 2025
North American Parts Benchmark
Dallas, TX
Welcome to NAPB 2025
At the North American Parts Benchmark (NAPB), the world's leading motor vehicle manufacturers are gathering in Dallas for comprehensive supply chain operations benchmarking. This three-day event delivers fresh insights through new research and in-depth discussions on the evolving aftersales parts business.
Come join us for NAPB 2025 at the Renaissance Dallas Hotel on April 28-30!
HOTEL DETAILS
2222 N Stemmons Fwy, Dallas, TX 75207
Discounted Room Rate: $205/night + tax
Reserve early to secure the conference rate once registration opens.
Transportation
Dallas Love Field: 5 miles from the hotel.
Dallas Fort Worth International Airport: 17 miles from the hotel.
Parking: Valet available ($40/night)
ATTENDEE OPPORTUNITIES
In-Person
The full conference experience, including presentations, breakout sessions, networking events, and meals.
Digital
Complete virtual access (broadcasted over Zoom) to all conference content, including presentations and breakout sessions.
Digital Inclusion
Free virtual access to the NAPB Women in Aftersales session for any team members of participating OEMs.
WHY ATTEND?
Networking Opportunities
Connect with top motor vehicle professionals to share insights and build lasting partnerships.
Engaging Sessions
Learn from OEM leaders sharing proven strategies and innovations that drive organizational success.
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Sponsor Connections
Explore cutting-edge products and technologies shaping the future of the motor vehicle industry.
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WHO'S COMING?
NAPB delivers targeted value for every role in your service parts organization.
Warehousing, Supply Chain, & Logistics
Benchmark performance and discover industry-leading processes for operational excellence.
Sales & Marketing
Teams
Gain customer insights and strategies to drive competitive advantage.
New Hires & New to Aftersales
Fast-track industry knowledge through comprehensive training and networking.
Senior & Executive Leadership
Stay ahead of industry trends to guide strategic planning and drive growth.
YOUR ROLE
Success comes from active participation in open conversations—whether asking questions as an attendee or sharing insights as an OEM Rep, everyone contributes to collective success.
General Attendees
Learn from OEM Representatives and industry peers during breakout sessions. Come prepared with questions to maximize your experience.
OEM Representatives
You're representing your organization during breakout sessions. Share your expertise and insights while learning from others.
TOOLS AND RESOURCES
NAPB participation is about much more than the annual conference—member companies gain access to multiple benchmarking resources.
Data Book
300+ pages of industry performance analytics to benchmark your company's strengths and identify improvement opportunities.
Custom Studies
Targeted benchmark reports, focusing on your organization's specific interests.
Deliverables Access Portal
Over a decade of conference materials, focus day presentations, and custom study reports accessible through our secure online portal.
Access Here
Data Dashboard
Full access to all NAPB data and ability to create custom visualizations of metrics through our interactive dashboard for data-driven decisions.
Access Here
Focus Days
Full-day, expert-led sessions on specific topics in small groups for deeper industry insights.
Learn More
Ducker Carlisle's Women in Aftersales
Year-round digital events and networking opportunities supporting and empowering women in the aftersales sector.
Learn More
About Ducker Carlisle
Ducker Carlisle is a global consulting and M&A firm backed by decades of industry experience, proprietary data, and proven solutions to optimize client growth and performance.
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